1.1 What is Termitex?

Termitex simply means "Tele-minutes-termination" International Partner with Internet Telephony solutions to meet the market demand for international Voice Over IP (VoIP) networking Gateway. Through our numerous technology alliances and years of experience, we are able to provide a complete solution for international Partnerships from the require technology to marketing support. We are based in Ohio, the Heart of most Technology in the USA.

1.2 What is VoIP?

VoIP is the simple application of modern computer technology that enables you to place live, long distance voice and fax calls, from your existing phone system (or fax machine), over a data network at a fraction of the cost. With VoIP you have real-time two way full duplex phone conversations and real-time fax capability.

1.3 What is a Termitex Partnership?

A Termitex Partnership is a "telco in a box" Gateway. We provide the backbone to link your network globally and everything you need to run a carrier type IP telephony based service.

1.4 How does a Termitex Partnership work

Termitex uses a Windows NT based software program that provides seamless connection between the traditional Public Switched Telephone Network (PSTN) and an IP network such as a corporate Intranet, WAN, a frame-relay, ATM network, private Internet, and public Internet. In addition, Termitex offers a completely integrated billing package, complete telephony routing, central database serving as well as pre paid calling card production, marketing and sales support. On the contrary Termitex provide Cyber calling platform independent of the PSTN.

1.5 What is the calling procedure?

Each Gateway server is connected to the PSTN and the IP network.

Step 1: To initiate the call, a user calls into one Gateway via convention PSTN phone lines or a PBX system.

Step 2: The Gateway packetizes the voice stream received from the PSTN and routes it over the IP network to the second Gateway at the end of the call.

Step 3: The receiving Gateway converts the data packets back into the voice stream and dials within the local area, so it is now a local call.)

Step 4: The user is now connected to the person they dialed with both parties using their regular phones. (The person receiving the call does not need to own or have access to a Gateway because the call is coming over their regular phone system.)

Where there is no PSTN the Gateway server is connected directly only to the IP network and the provided telephone connection are use to place regular phone calls. These are mostly used by Cyber calling Stations.

1.6 How does a Termitex Partnership cut long distance costs?1.6 How does a Termitex Partnership cut long distance costs?

Termitex 's turnkey system completes the long distance call using two "local" calls connected by an IP network. The user calls into a Gateway, the call is routed over an IP network to a second Gateway which completes the call by dialing the number rather than conventional circuit based telephone lines - effectively eliminating or reducing long distance charges (from your phone service provider or long distance carrier).

1.7 Do I need a Gateway at each end of the call?

A Gateway is required at each end of the call because the first Gateway switches the call from the PSTN to the IP network and the second Gateway switches the call from the IP network back to the PSTN. This is the reason for the Termitex Partnership, all partners benefit each other.

1.8 Does the second / terminating Gateway have to be in the destination city?

A Gateway can be set up anywhere and does not necessarily need to be in the destination city. If the terminating Gateway is located in the destination city it is more advantageous because it completes the call via a local call. Whereas, if the terminating Gateway is NOT located in the destination city, it will have to complete the call by dialing the destination long distance number. This means long distance (Off Net) charges from the terminating Gateway to the destination city will apply.

1.9 What level of voice quality can I expect?

Termitex provides a near toll voice quality.

1.10 What type of phone line does the Gateway support?

A Termitex system will work with analog loop, T1, ISDN PRI (T1), EI phone lines, and a station interface.

1.11 Do you have a network that I can join?

Yes. Termitex has a worldwide network that you join when you become a Partner.

1.12 What type of network environment is required - Intranet or Internet?

The system works over ANY IP (TCP / IP protocol) NETWORK. Intranets, such as your corporate LAN / WAN, a frame-relay, or ATM network, or your private and public Internet.

1.13 What type of Internet connection is required?

VoIP works with any type of Internet connection, for example, LAN, Ethernet card, modem, satellite, or cable. If you are going to use the public Internet for your Partnership, you will require: · A dedicated Internet connection (it can be a dial up connection) · A static IP address · Minimum required bandwidth

1.14 What is VoIP's rate of compression?

Our CODEC uses a basic compression rate of 8:1 but with overhead etc., it works out to be roughly just less than 12:1.

1.15 How much bandwidth do I need?

For reasonable call quality, you must have at least 12kbps of available bandwidth per channel / line at all times.

1.16 What are the system (Hardware) requirements?

· MS Windows NT 4.0 Workstation or Server · Pentium based PC · Dialogic Voice telephony board (D/41ESC, D/160SC-LS, D/240SC-T1, D/300SC-E1) · Analogic TAP-802 or Brooktrout TR200I DSP board (see note below) · Connection to an IP network (Intranet, frame-relay, or Internet) · Phone lines (analog, ISDN PRI [T1], or T1) · Dialogic MSI/SC-R station interface (optional).

Note: A DSP board is required when using a D/160SC-LS, D/240SC-T1, D/300SC-E1, or MSI/SC-R board.

1.17 Is the System H.323 compliant?

Yes, our system supports PSTN to PC and PC to PSTN calls. It will work with H.323 phone programs such as MS Netmeeting.

1.18 Does the Termitex System support fax?

Yes, the system has real-time fax capability.

1.19 Will Termitex work with PBX?

Using a station interface or IST port, the Gateway will work. You must have a Dialogic MSI/SC-R board in the Gateway to provide a station interface or an IST port from your PBX available, lines are connected this way. Note: to run the MSI/SC-R board, you must also have a DSP board.

1.20 Does a Termitex System have a billing program?

Yes, Termitex provides a billing program to our partners.

1.21 What type of technical knowledge do I need to operate a Gateway?

We offer the finest in technical support, however we suggest the partner/operator have a hands-on knowledge of computers and the Windows NT operating system, basic network skills, and an understanding of telephony terms.